Manage, Customize, and Automate Business Processes on the World's #1 CRM Platform
At Infimorph Systems, our Salesforce Administrator course is designed for beginners and professionals looking to start a rewarding career in the cloud CRM domain. This course covers the Salesforce ecosystem, data management, automation tools, security model, and prepares you for the Salesforce Certified Administrator (ADM 201) certification.
What You Will Learn
Salesforce CRM Basics
Introduction to Cloud & CRM Concepts
Salesforce Editions, Apps, Tabs, and Navigation
Standard vs Custom Objects
Salesforce Data Model & Object Relationships
User Management & Security
User Creation, Profiles, and Permission Sets
Role Hierarchies & Sharing Rules
Organization-Wide Defaults (OWD)
Login Access & Audit Trail
Data Management
Data Import Wizard & Data Loader
Validation Rules & Duplicate Management
Creating and Managing Fields & Page Layouts
Record Types & Business Processes
Automation Tools
Workflow Rules & Process Builder
Approval Processes
Flow Builder (Record-Triggered & Screen Flows)
Email Alerts, Tasks & Field Updates
Reports & Dashboards
Creating Custom Reports & Report Types
Grouping, Filtering, and Summarizing Data
Dashboards with Dynamic Components
Scheduling Reports
App Customization
App Builder & Custom Tabs
Compact Layouts & Lightning Pages
Mobile Customization
Lightning App Builder & Utility Bar
Tools & Platforms Covered
- Salesforce Lightning Platform
- Process Builder & Flow Builder
- Reports & Dashboards
- Data Import Wizard / Data Loader
- Salesforce Setup & App Builder
- Developer Edition & Sandbox Practice
Who Can Join?
Freshers & Graduates starting a cloud CRM career
Manual testers or support staff moving to admin roles
Salesforce users looking to upgrade skills
Anyone preparing for the Salesforce Admin (ADM 201) exam
Start Your Career as a Salesforce Admin